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Customer Service Review


Date: 2 November 2018
Company: BBA Aviation
  • How do you rate Complete Merchandise?
  • Thank you to the team for their excellent customer service and speed of order. We will be using you again!


Date: 23 October 2018
Company: Artemis Clarke
  • How do you rate Complete Merchandise?
  • Service was great - Sophie sent us a mock-up of how the merchandise would look without me needing to ask, the price was competitive, and when there was a hiccup in production dates, Sophie was proactive in keeping me in the loop, listening to what we needed and working a solution. The items were delivered as ordered and on time (in fact a few days early!) Happy to recommend.


Date: 19 October 2018
Company: Godminster
  • How do you rate Complete Merchandise?
  • Fantastic service from initial enquiry through to delivery. Tom was very helpful and couldn't do enough for us. I would definitely recommend Complete Merchandise.


Date: 18 October 2018
Company: 90 Seconds
  • How do you rate Complete Merchandise?
  • Sophie Fielder has been a great help with our order. I had multiple requests and multiple changes and she accommodated all of them with responses via email and phone within a quick time frame. Our products that we received are great, good quality and the branding is as expected. We'll definitely be using Complete Merchandise as our regular supplier. They should definitely give Sophie an award for having to deal with my annoying requests!


Date: 15 October 2018
Company: Kerry Blue Terrier Rescue
  • How do you rate Complete Merchandise?
  • Right from my first call with Complete Merchandise I dealt with one person. She was quick and efficient and kept on top of my requests and order all they way through up to and including today, when I received the order at my front door. Will be using them again.


Date: 15 October 2018
Company: Peritus Health Management
  • How do you rate Complete Merchandise?
  • Wonderful company would highly recommend.

    Communication spot on!


Date: 11 October 2018
Company: Poco Prosecco
  • How do you rate Complete Merchandise?
  • Once again, Sophie has provided brilliant customer service and has been very helpful from beginning to end, getting our brand printed on drinks plastic cups. She kept us up to date throughout the whole process and always was quick to respond to any requests. We definitely recommend Complete Merchandise.


Date: 9 October 2018
Company: HMP Huntercombe
  • How do you rate Complete Merchandise?
  • Tirath (Tom) Singh was very helpful in helping us get the required promo shakers for our launch event.


Charlie Hague

Date: 5 October 2018
Company: Greycoat Lumleys
  • How do you rate Complete Merchandise?
  • 5* star service time and time again. Thanks Tom, Karen and the team at Complete Merchandise


Date: 20 September 2018
Company: Sceptre Promotions
  • How do you rate Complete Merchandise?
  • Great price, service and quality. Based on our first experience I can certainly recommend Complete Merchandise for your promotional goodies.

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