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Customer Service Review

Chris Pearson

Date: 9 October 2017
Company: Element London
  • How do you rate Complete Merchandise?
  • Complete Merchandise are always excellent; friendly, quick to respond, helpful and accommodating, especially when deadlines are tight. We couldn't be happier with the service that we have received from them.


Date: 26 September 2017
Company: LCF
  • How do you rate Complete Merchandise?
  • We used complete merchandise to order items needed in a hurry. The quality was fantastic, and the turn around time was quick. Karen was very helpful and even helped source products for us that they couldn't supply. We would definitely use again and recommend.


Date: 21 September 2017
Company: Welcome Break
  • How do you rate Complete Merchandise?
  • Complete Merchandise were a new supplier for us that we haven't used before. We were really impressed at the speedy turnaround and excellent service that Tom and Karen were able to provide. We needed the job completing very quickly and Complete Merchandise delivered while staying affordable.


Date: 14 September 2017
Company: Croyde Ocean Events
  • How do you rate Complete Merchandise?
  • Overall a great service, responding to requests/queries in a timely manner. Would like to have paid invoice on receipt of goods rather than up front, but hopefully that can be arranged for any future orders.


Date: 5 September 2017
Company: GNG Group Ltd
  • How do you rate Complete Merchandise?
  • First-rate service every time I've dealt with them. Competitively priced products, delivered as and when promised. For branded merchandise, I recommend you every time.


Date: 4 September 2017
Company: Womens WI
  • How do you rate Complete Merchandise?
  • I was very impressed by the standard and quality of the product. The help I received from Karen was excellent. My order also arrived sooner than expected.

Keisha Murray

Date: 30 August 2017
Company: Big Agency
  • How do you rate Complete Merchandise?
  • Hello,

    Karen Chung was very helpful and processed my order with no problem. I received the item on time too.



Date: 24 August 2017
Company: Greycoat Lumleys
  • How do you rate Complete Merchandise?
  • Fantastic service by Karen, as per usual. I have worked with Complete Merchandise for a number of years now, whilst at different companies and I wouldn't go anywhere else. I look forward to continuing our work together :)

Megan Baldwin

Date: 22 August 2017
Company: Cardiff University Student Union
  • How do you rate Complete Merchandise?
  • Very transparent. Easy ordering process. Very good communication - very happy with product. Will use again and would definitely recommend!

Charlotte Trew

Date: 21 August 2017
Company: Fraser James Furntiure Ltd
  • How do you rate Complete Merchandise?
  • We have just received our personalised pens from Complete Merchandise and we're over the moon with them. Tom, who dealt with our order has been fantastic and took the time to make sure we ended up with exactly what we wanted. Communication from the start has been amazing and he has been incredibly helpful. Our pens look so professional. I can't recommend Complete Merchandise enough.

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