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Customer Service Review

Carolyn Wilson

Date: 6 February 2018
Company: Made Simply Perfect Ltd
  • How do you rate Complete Merchandise?
  • First time I have ordered from Complete Merchandise and I have been very impressed with the help and guidance I received. A very helpful & flexible service, and of course when the product arrived it was really good quality. Would definitely order again from you.

Bharti Tomsu

Date: 2 February 2018
Company: Smartestenergy
  • How do you rate Complete Merchandise?
  • Complete Merchandise has been always professional and helpful.
    I would particularly like to mention that Karen Chung has been exceptionally helpful and incredibly patient with my requests and need. She always kept me informed on my order and so to it that we were happy with the products before actually processing the order request. She is credit to your company along with other staff members who really worked hard in the background to make my order possible.



Date: 31 January 2018
Company: Friends Provident International
  • How do you rate Complete Merchandise?
  • Excellent service from Tom really could not fault this patience and service. Called when he said he would, sent ideas through and most importantly got the items we chose delivered to us when he said would and it was a very tight turn around.

    Would thoroughly recommend and will use again


Date: 22 January 2018
Company: MMI
  • How do you rate Complete Merchandise?
  • Good quality product, reasonably prices, efficient order process and on-time delivery. Tom was very helpful on both the occasions that we worked with him. I strongly recommend Complete Merchandise and look forward to working with them again.


Date: 19 January 2018
Company: MZSL
  • How do you rate Complete Merchandise?
  • The customer service provided by Complete Merchandise is fantastic - clear, friendly and quick responses.

    Thank you!

Adele Thomson

Date: 9 January 2018
Company: Stripe Communications
  • How do you rate Complete Merchandise?
  • Excellent service from Tom and the team and speedy delivery. Would recommend Complete Merchandise and would use again.

Claudia Grant

Date: 2 January 2018
Company: The Training Place of Excellence
  • How do you rate Complete Merchandise?
  • This is my second year doing business with Complete Merchandise and I'm not disappointed, I have received the same first class treatment that I got the year before, I am well satisfied with my orders and they came on time. The staff are excellent and very good customer service. I couldn't be more happier with the service I've received. Kudos to you Complete Merchandise and you've certainly got a customer in me. Thanks also for your lovely card and token. Well appreciated.


Date: 12 December 2017
Company: Chelsea Harbour Dental Practice Ltd
  • How do you rate Complete Merchandise?
  • Excellent service from start to finish. Tom, who I had the most contact with, was friendly & efficient throughout the whole process and the finished product looks great. Would definitely use this company again.


Date: 11 December 2017
Company: Purdie & Swan Lettings
  • How do you rate Complete Merchandise?
  • Excellent, fast customer service from start to finish and a great product! Many Thanks!


Date: 8 December 2017
Company: Home Instead Senior Care
  • How do you rate Complete Merchandise?
  • We were really stuck trying to come up with an affordable give-away and had been through all the usual bags, keyrings etc. Then Benita came up with branded lip balm. Brilliant idea! Our logo looks great on it and it cost much less than previous give-aways. And it's just that little bit unusual. And they arrived quick enough to include in our Christmas gift bags.

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