Our Reviews
Our team is dedicated to providing top-notch service. Check out our five-star reviews below!
We'd also love to hear about your experience! Please share your feedback by clicking the appropriate button below to leave a Google review or a review on our website.
Our Google Reviews
The customer service provided was on a level most companies would hope to emulate!

Jason Clay
(AKA) Da Funky - Vangelist

Jason Clay
(AKA) Da Funky - Vangelist



Our Website Reviews
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Excellent service.

Fab duck that represents the outdoor centre – colour and logo.
Great to work with
Complete Merchandise are great to work with. Responsive, friendly and helpful.
Great service
We approached CM with some requests for new business cards and notepads and they delivered some good ideas and we are happy with the result. They gave us some different options for pricing, etc. It took a little time to get there but they responded quickly and were able to produce what we needed and wanted with good communication throughout. Would recommend.
Bathtub Ducks
Very good service, good quality product and a professional service.. Special shout out to Hattie for her help…
Superb Graduation Ducks
Our new graduation rubber ducks are fantastic. They are high quality and the logo printing is clear.
The Complete Merchandise Team were really helpful and kept us up to date the whole way through the process.
Thank-you for helping us find such a special gift for our students!!
Amazing Service

Amazing, Friendly Service. Sales team, especially Hattie a pleasure to deal with. Kept updated through the ordering stages and faster than expected turnaround.
Lovely product. Would definitely recommend.
Excellent customer service
Hattie was incredibly helpful throughout the process of ordering our merch – very quick with her responses, and when she was unavailable, Charlie stepped in immediately to help! We will be using you again!
Above and Beyond
Hattie listened to our needs and requirements providing us with not only excellent customer service but an excellent product to market our company with – we will be back !
Fast & Professional service
I recently placed an order with Charlie on some bespoke mugs for my business. Charlie was super helpful all the way through and even assisted with ensuring the design was correct! The products arrived quickly and in perfect condition. I will definitely be ordering again!
Amazing Service!
Hattie, you’ve been a pleasure to do business with! ⭐
I can’t recommend the service we’ve received from Complete Merchandise highly enough. Nothing has been too much trouble, and with all my queries and questions with our recent orders, Hattie has been very quick to respond. We did have a small issue with our flyers, but with a quick email to Hattie, it was all sorted in no time at all.
Everything has been received in the timescales specified and ready for our upcoming event.
We will definitely be in touch again in the future, with more orders for you.
Thank you, again!
British Motor Show
Needed some smart looking giveaways for the British Car Car Show. The team at Complete Merchandising helped with design, product choice and getting everything sorted in time for the show
Many Thanks
Great customer service and product offering
We have been working with Complete Merchandise for well over 5 years now – they are a trusted supplier of ours, always quick to respond, offering a range of options based on different briefs and budgets and with a great array of products that we use both internally and for external client events. I have worked with other merchandise suppliers in the past but not one of them lives up to the standard and professionalism of Complete Merchandise.
Charlie was very helpful
Charlie was very helpful with the design stage and got the merchandise to us just in time for the event.
Fantastic value…super service
Fantastic value…super service, great product at a very competitive price!
Definitely recommend 🙂
Tom and the team have been really helpful
Tom and the team have been really helpful with designs and listened to our brief. Stock all arrived in great time.
Great service and communication from Jemma.
Great service and communication from Jemma.
Always a pleasure dealing with complete merchandise. Thanks
Complete Merchandise did a fantastic job with my order.
Complete Merchandise did a fantastic job with my order. The communication and customer service was impeccable! The product is brilliant and we will be wearing them at our company events throughout the winter season. Will definitely be ordering more in the future. Thank you.
Service was fantastic.
We ordered some branded cups and the service was fantastic, from the communication through to the artwork, knowledge of product, delivery and our branded cups we will definatly use you again thank you very much Tom!
Excellent service.
Excellent service, the team – Jemma – has been amazing at sourcing products and colours to suit our brand. We had a very short deadline and she ensured that the products were with us on time. Very happy with the products we have ordered so far, and will be ordering more.
Complete merchandise were fantastic at fulfilling our order quickly and with good communications along the way.
Complete merchandise were fantastic at fulfilling our order quickly and with good communications along the way. Charlie provided clear deadlines in terms of artwork needed, how this would affect when it would be delivered, and helped us make design tweaks. Charlie provided great customer service and was a pleasure to do business with. The product itself was a great hit at our event. Complete Merchandise will be my first point of call for merch in the future because of these factors.
Tom was very helpful and prompt with my order and with sending me proofs to view, and the pens and bags I ordered were good quality.
Tom was very helpful and prompt with my order and with sending me proofs to view, and the pens and bags I ordered were good quality. The only thing I would recommend is that design cut off times are advised through the process.
Fantastic service from start to finish – Thank you Charlie.
Fantastic service from start to finish – Thank you Charlie.
I was left with a short deadline to get some goodies, but Charlie supplied me with brilliant quality products and a swift service!
Thank you would 100% reach out again for more products
Brilliant from start to finish and great quality product.
Brilliant from start to finish and great quality product. Many thanks for the service Charlie xx
I will definitely be using them again.
I approached complete merchandise quite last minuet to get some drinks stirrers with a sponsors logo on, but because we were so last min they didn’t have time to order them (our fault) alternatively they offered us some bottle openers instead which they had in stock already and they turned it around in a week, from design, order and delivery, we are really grateful for their efficiency and willingness to help solve our problem, I will definitely be using them again.
I was helped by Charlie who was fantastic from start to finish.
I was helped by Charlie who was fantastic from start to finish. There was excellent communication to get what I needed and a quick turnaround of the products. Will be very happy to order again.
So helpful with a rush order, great communication and the merch looked fantastic.
So helpful with a rush order, great communication and the merch looked fantastic. Charlie was great!
The goods are great.
The goods are great. The only problem was getting the correct GST customs number to clear the delivery through customs which caused delays. Complete merchandise was very helpful and I think it was the delivery company that could have been better at communicating with regards to the actual delivery.
Great quality pens, the design printed really well.
Great quality pens, the design printed really well. Quick, friendly service. Definitely recommend.
Complete Merchandise gave a really competitive quote for a time sensitive project when usual printers let us down.
Complete Merchandise gave a really competitive quote for a time sensitive project when usual printers let us down. We’ve since been back to them and forgotten the other printers! Tom has been nothing but helpful and professional in any dealings we have with him and wouldn’t hesitate to recommend.
Excellent service, Very professional & helpful, would definitely recommend.
Excellent service, Very professional & helpful, would definitely recommend.

