Meet The Team

Meet the team! At Complete Merchandise, the team have a wealth of experience within the promotional merchandise industry. We work with trusted suppliers across the UK and Europe who provide a great range of branded gifts. 

This product range is constantly being updated on our website and the team below keep up to date with trends and trade shows to ensure you are getting the best out of your merchandise.

Tirath (Tom) Singh

Tirath has a healthy obsession with all things design and marketing. He enjoys promoting all our trendy products on social media and keeping all the content on our website updated.

Tirath is also an impressive member of the sales team, he’s responsible for whipping up important mock-ups for customers, whilst working closely with them to ensure smooth-running processes and the meeting of urgent deadlines. Joining the CM team in 2014 he's gained the name 'Tom' , 'Mock-Up Guy' or 'Artwork Guy'.

Beyond the realms of promotional merchandise, Tirath is either catching up on TV, eating a bag of crisp or watching dash cam footage on Youtube (weird)

Charlie McArthur

Charlie joined in 2021 and enjoys making connections with clients and loves to indulge in interesting enquiries. As well as available over the phone and email Charlie maintains our live chat where you can request pricing or ask questions you may have.

Away from the office Charlie is usually relaxing with her French Bulldog Rocco and enjoys binge watching TV shows and exploring new places.

Jemma Gengadoo

Meet Jemma, the newest member of the Complete Merchandise team. Jemma helps keep our TikTok and Instagram up to date, bringing a fresh content on all our newest products. Jemma's also part of the sales team, where she takes time understanding clients' needs and helping them find exactly what they're after. When Jemma's away from office, you'll likely find her on a train, to Birmingham.

Simon Chung

Simon is the guy that manages the finances within the company. He's background in business has helped leverage where CM is today. Bills, figures and spreadsheets is what Simon loves to discuss as well as developing the business further.

During his spare time, Simon is enjoying walks around the local area, playing family and searching for the next vehicle purchase.

Parsnip & Kiwi

Parsnip (left) and Kiwi (right) are the office 'branch' managers. Working in the office once a week, they provide 'paw'sitive motivation for the humans and address important matters such as treat availability and who is on the B.A.L.L.

Away from the office, they live the most luxurious lifestyle - think Royals but 100 times better.


Joey, our little Yorkie is a gentleman in disguise.

In between naps, Joey is monitoring the corrirdors looking for the next hug and tummy rub.