MEET THE TEAM
At Complete Merchandise, we pride ourselves on offering exceptional customer service. Our dedicated team is here to ensure you have the best experience possible. We will guide you through the whole process to make sure you are happy and informed with all parts of the buying process. Get to know the friendly faces behind our service!
SIMON
Director & Finance Manager
Meet Simon, our Director and the mastermind behind our finance and accounts. Simon wears many hats, ensuring everything runs smoothly from the top down. His keen eye for detail and strategic thinking keeps our business on track and thriving.
When Simon is away from the office, he cherishes spending time with his family. A car enthusiast at heart, Simon is always on the lookout for his next exciting vehicle to purchase. His dedication to both his work and personal interests ensures that he brings a balanced and focused approach to leading our team.
Charlie
Senior Sales
Charlie joined us in 2021 and quickly became an integral part of our team. As our Senior Sales Manager, she thrives on making meaningful connections with clients and loves tackling interesting inquiries over the phone, via email, and through our live chat. Known for her boundless energy and lightning-fast email responses, Charlie also brings a touch of fun to the office with her impromptu sing-alongs and dance sessions.
When she’s not at work, you can find Charlie unwinding with her adorable French Bulldog, Rocco. She enjoys binge-watching TV shows, exploring new places, and jamming to Drum and Bass. Charlie’s enthusiasm and dedication make her a key player in ensuring our customers receive top-notch service every day.
Sian
Marketing
Meet Sian, our Marketing Admin. With a keen eye for content creation, he thrives on bringing fresh ideas to the table, managing our social media channels with flair, and crafting weekly blogs that are as engaging as they are insightful.
Outside the office, Sian can usually be found café hopping with a coffee or matcha in hand, staying inspired by his love of modern culture, trends, and fashion. A true film and TV enthusiast, he’s always ready for a binge-watching session, whether he’s breaking down the latest blockbuster or getting hooked on a new series.