Customer Service Reviews

I have taken over from another colleague and Tom has been very helpful since the beginning of the process.
Our merchandise arrived well, quickly and we are happy with the quality of what we have received.

Really helpful and great through the whole process. Excellent communication and a speed turnaround of the products. Will be using again!

5* service as always from Tom and the team at Complete Merchandise. I have been using them for years and I wouldn't go anywhere else!

Benita and Tom were very helpful, kept constantly in contact providing us with updates via email and telephone. Product arrived on time and of a high standard as is usual with Complete. Would recommend.

I got the socks a day earlier (loved that) and we all love them! They are the perfect knit, great quality and look completely fab. Thank you for all your help in organising this, especially with the last minute changes.

Friendly and solution focused service. Nothing is too much trouble and the end product was top notch. Will definitely be using again.

Great service from Tom and the team, fast turn around time and very flexible with the orders. They even put up with our fussiness! Would highly recommend to any sized company.

We have been using Complete Merchandise for a number of years now and can not fault their service at all. Tom is so helpful and knowledgeable and will go out of his way to adhere to any reasonable request. We enjoy supporting local businesses and when you receive such an incredible service from them, it makes the decision to chose them all the more easy! Thank you for another easy business transaction - we will be back for sure!!!! Look forward to working with you again this year.

I received a very responsive and personal service from Complete Merchandise. The mugs i had printed were delivered quicker than i expected, and the designers had chosen me a very suitable color as well. I'm very pleased with their services, i would use them again, and would recommend them to friends.

I found my experience of working with Complete Merchandise to be easy and efficient, exactly what you want when arranging an event! The interactions i had with Sophie in the sales team were excellent, she understood my requirements and helped deliver a quality product for an event. Thank you!