Samples

 

What Are Samples?

 

Physical samples allow you to evaluate the product in much more detail. With the product in your hands, you can assess the dimensions, colours, quality, functionality, fitting and features more accurately. This will help you to determine whether the product is right before you commit to branding on it.

 

Whilst we try our best to obtain free samples for our clients, they are sometimes chargeable (this is because we are charged by our factories). The reason why we pass on this cost is so that we can continue to offer competitive pricing on the bulk orders. However, should you order a sample and then proceed to order, we will refund you the sample charge which will include any post and packaging costs (up to a value of £15.00).

How To Order A Sample?

 

Call 01420 478866 or send an email to to info@completemerchandise.co.uk and provide us with the following pieces of information:

  • 1. Product name or code
  • 2. Product colour
  • 3. Contact name
  • 4. Business details (optional)
  • 5. Delivery address
  • 6. Telephone number

Pre-Production Samples

 

A pre-production sample is a sample with your proposed artwork printed on. This gives you; 100% accurate representation of the printed result you will receive. Higher quantity orders typically offer this service free of charge as standard; however, smaller orders will usually occur a cost. Speak to one of our friendly team members if you're interested in receiving a pre-production sample and we'll run it through with you step by step.

 

Please note pre-production samples can be quite costly for smaller quantity orders. Therefore we advise obtaining a plain sample with a free mock-up to give you a good idea how your finished product would feel and look.

 

 

Sample Terms & Conditions

1. All samples are non-returnable. | 2.Samples are subject to stock availability. | 3. Samples can take up to 3 working days to arrive once dispatched. | 4. Some samples may already have been branded from previous print jobs. | 5. For chargable samples, proforma payment is required before any sample is dispatched.